Hi Jessica,
Thank you so much for sharing your feedback. We're really sorry to hear about the burning sensation you've experienced. We understand how sensitive skin can react differently to various products, and we truly appreciate you being open about your experience.
Sunscreen products, especially those with higher SPF like ours, can sometimes cause a mild stinging or tingling sensation, particularly around the eyes, as they often contain ingredients that protect from both UV and blue light. However, we always recommend performing a patch test first, especially for sensitive skin, to ensure compatibility before using the product on larger areas of the face.
If you're still interested in using the product, it may help to apply a hydrating moisturizer first and then apply the sunscreen, or try applying it in smaller amounts at first to see how your skin reacts.
We also want to assure you that we take all feedback seriously, and we're here to help! If you have further questions or concerns, don't hesitate to reach out to us at hello@thequickflick.com.au to discuss returns or an exchange.
Best regards,
The Quick Flick Customer Care Team
